Join the Company of the Future
At Kin + Ally, we're more than just an apparel company.
We're a group of passionate, earth-minded individuals and part of a movement for change.
We protect what we love. And we love our home planet.
---
Calling highly motivated, unconventional thinkers! We want you to join our mission.
If big challenges, taking action and preserving our ecosystem are your sort of things, see our open jobs and let's do something about our plastic crisis.
Ooh, classy.
---
Follow our LinkedIn for the latest updates, or apply below!
Our Core Values
Planet & People Friendly
Sustainable materials
Ethical manufacturing
Slow fashion -> minimal waste
Quality First
Finest textiles
Luxury-grade craftsmanship
Versatile & durable designs
Honest
Supply chain transparency
Circular traceability
True price
Forward Thinking
Transcends time
Purpose-driven
Customer-devoted
Locations
Jl. Tanjung Duren Raya No. 24, Tj. Duren Utara, Grogol Petamburan, Jakarta Barat 11470
Perks & Benefits
Benefits
Health & dental coverage, paid leave, annual 13th bonus.
Casual Dressing
We don't take dressing too seriously. Dress down. Athleisure always welcome.
Challenge & Opportunity
Continuous learning and development, direct future growth of the company, make an impact.
Office
Cozy & modern interior, strategic location, family vibe.
Perks
We'll tell you when you join us! ;)
Wellness & Connection
Team events & outings, wellness group activities.
Job Openings
Customer Happiness Intern
Job Brief
Our Customer Happiness Intern will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Acknowledge and resolve customer complaints.
- Know our products inside and out so that you can answer questions.
- Process orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Apply
FAQ
-
Q : Will I be notified if my application has been received?
Once you’ve submitted your application, you’ll get an auto-reply confirming that it has been received on our end. If you still don’t see it in your inbox, please check your spam prior to emailing us at careers@kinandally.com.
-
Q : Can I check my application status? How will I know if I’ve been selected?
Unfortunately, you won’t be able to check your status. If you’ve been selected for an interview, we’ll email you to schedule next steps.
-
Q : Will you tell me if you’ve moved forward with a different candidate?
Since we're only a small team, we won't be able to notify you when the role has been filled. Sorry! :( However, if you shoot us an email, we'll let you know that the position is no longer available.
-
Q : Do you accept interns?
We love interns! Keep an eye on this page, if a position does become available, it’ll be posted here.
-
Q : What about fresh grads?
Yes! Absolutely. And same here, keep checking back for future openings if you don’t see any roles currently available.
-
Q : I’m really interested in applying, but I’m not based in Jakarta. Do you have any remote positions available?
Not now, sorry. As we’re just starting out, we prefer candidates who can work on-site at our HQ in Jakarta for better efficiency in communication, among other things. However, we’re pretty flexible over here so please keep checking back for remote opportunities in the future!
